Shipping & Delivery Policy
We aim to keep our shipping process straightforward, reliable, and efficient—so your gear
gets to you without the wait.
Shipping Origin
All Scruffy Dog products are shipped from our Utah, USA warehouse.
Order Processing
- Orders placed before 2PM (Mountain Time) are shipped the same business day
- Orders placed after 2PM (Mountain Time) are shipped the next business day
- Orders are processed Monday to Friday (excluding public holidays)
Once your order has been dispatched, you will receive tracking details to monitor its
progress.
Shipping Carriers & Delivery Timeframes
We ship via USPS and FedEx.
Typical transit time across the USA:
2–5 business days
Delivery times may vary slightly depending on your location, with some East Coast
deliveries taking an additional 1–2 days.
Shipping Costs
- Free shipping on orders over $100 (excludes t-shirts)
- Standard shipping: $7 flat rate (may vary by location)
T-Shirts (Made to Order Items)
Our t-shirts are produced separately using a print-on-demand partner.
- Production time: typically 2–3 business days
- Shipping time: typically 3–5 business days
Please note:
- T-shirts may be shipped separately from other items in your order
- Delivery times for these items are longer due to the production process
Additional Information
While we work to ensure timely delivery, shipping times may occasionally be affected by
carrier delays or peak periods.
If you have any questions, contact us at thepack@scruffydog.online
Built to last.
Shipped with care.